Last Updated: March 31, 2020
Information We Collect
1.1 Personal Information:
We may collect personal information that you voluntarily provide to us when you register an account, place an order, fill out forms, or communicate with us. This information may include your name, email address, shipping address, billing information, and other necessary details to process your requests.
1.2 Usage Data:
We may automatically collect certain information about your visit to our Website, such as your IP address, device information, browser type, referral URL, pages visited, and the time and date of your visit. This information helps us analyze trends, administer the Website, and enhance your user experience.
Use of Personal Information
2.1 We use the personal information we collect for the following purposes:
- To process and fulfill your orders and provide you with requested services.
- To communicate with you regarding your orders, inquiries, or customer support requests.
- To personalize and improve your experience on our Website.
- To send you promotional materials, newsletters, and other updates about our products or services if you have opted to receive them.
- To analyze user behavior, preferences, and trends to enhance our products, services, and marketing efforts.
- To comply with applicable legal obligations and protect our rights and interests.
Information Sharing and Disclosure
3.1 We may share your personal information with trusted third parties, including:
Service Providers: We may engage third-party service providers to assist us in delivering our services, such as payment processors, shipping companies, and marketing agencies. These service providers have access to your personal information solely for the purpose of performing their services on our behalf and are obligated to keep it confidential.
Legal Compliance: We may disclose your personal information if required by law or in response to a valid legal request, such as to comply with a court order, government investigation, or applicable regulations.
Business Transfers: In the event of a merger, acquisition, or sale of our assets, your personal information may be transferred to the acquiring entity as part of the transaction. We will notify you via email or prominent notice on our Website if such a transfer occurs.
4.1 We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of data transmission or storage is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
Your Rights and Choices
5.1 You have the right to access, update, correct, or delete your personal information. You may also opt out of receiving promotional communications from us at any time by following the unsubscribe instructions provided in our emails or by contacting us directly.
6.1 Our Website may contain links to third-party websites or services that are not owned or controlled by Gemstal. We are not responsible for the privacy practices or content of these third-party websites. We encourage you to review the privacy policies of those websites before providing any personal information.